It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role

Do you……

• Enjoy working in a busy, customer focused environment? 
• Have a passion for delivering excellent customer service? 
• Want a new and exciting challenge? 

If the answer to these questions is "yes", this could be the perfect opportunity for you! 

We are looking to recruit a highly motivated, customer focused individual to join our busy Customer Services team. 

About You!

You will be the first point of contact for all service enquiries through our Contact Centre and Customer Service Point in Ormskirk and Skelmersdale. You will respond to customer enquiries and establish which services are required, whilst ensuring that appropriate information and advice is given regarding all of the Council's services. 

You will be a team player, have the ability to work with minimal supervision, have excellent communication skills, have the ability to act as an advocate and deal sympathetically and empathetically with a wide range of customers.   

You will need to be flexible in your approach to working hours to meet the needs of the service which is provided between 8.30am and 5.30pm Monday to Friday. Working patterns to be agreed. 

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

So, if you think you are up to the challenge, we would love to hear from you.

Please note: We reserve the right to close this vacancy early should sufficient applications be received.

Closing Date: 01 Nov 2026

Team: Operational

Salary: £26,427 to £26,847 per annum

Are you looking for a varied administrative role where no two days are the same?

• Do you enjoy providing excellent customer service?
• Are you highly organised with a keen eye for detail?
• Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

If so, we'd love to hear from you.

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Environmental Services
• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services
• Leisure Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

About You

We are looking for someone who is proactive, customer-focused and able to manage a varied workload. You will be able to demonstrate:

• Excellent administrative skills with strong attention to detail.
• Experience of inputting, maintaining and extracting data using management information systems.
• Experience of processing purchase orders and invoices and working to strict deadlines.
• The ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
• Strong organisational skills and the ability to prioritise competing demands effectively.
• The ability to work independently, use initiative and contribute positively as part of a team.
• A positive, resilient and adaptable approach, with a commitment to continuous improvement.
• A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

What's in it for You?

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Competitive salary
• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you.

Additional Information

The successful candidate will be required to attend the office on Monday and Tuesday as a minimum. Wednesday will be their designated non-working day.

Please note, that we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Closing Date: 08 Nov 2026

Team: Administrative

Salary: £27,274 to £29,071 per annum pro rata

Are you looking for a varied administrative role where no two days are the same?

• Do you enjoy providing excellent customer service?
• Are you highly organised with a keen eye for detail?
• Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

If so, we'd love to hear from you.

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Environmental Services
• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services
• Leisure Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

About You

We are looking for someone who is proactive, customer-focused and able to manage a varied workload. You will be able to demonstrate:

• Excellent administrative skills with strong attention to detail.
• Experience of inputting, maintaining and extracting data using management information systems.
• Experience of processing purchase orders and invoices and working to strict deadlines.
• The ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
• Strong organisational skills and the ability to prioritise competing demands effectively.
• The ability to work independently, use initiative and contribute positively as part of a team.
• A positive, resilient and adaptable approach, with a commitment to continuous improvement.
• A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

What's in it for You?

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Competitive salary
• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you.

Please note, that we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Closing Date: 08 Nov 2026

Team: Administrative

Salary: £27,274 to £29,071 per annum

Why Join Us?

Building Control is undergoing unprecedented change, creating exciting opportunities for skilled professionals who want to be part of the future of the profession.

West Lancashire Borough Council is investing in its Building Control service, its people and its technology. We are building a resilient and ambitious service that places professional excellence, public safety and customer service at its heart.

Whether you are already registered at a higher level or looking to further develop your Building Safety Regulator registration, this role offers the opportunity to work on a varied portfolio of projects while developing your skills and career within a supportive team environment.

We are recruiting for two full time Building Control Inspectors.

About the Role

As a Building Inspector, you will play a key role in delivering the Council's Building Control service and supporting the implementation of the Building Safety Regime.

You will manage your own caseload, exercise professional judgement and work across a varied range of developments throughout the borough, while benefiting from the support of an experienced and collaborative team.

Your responsibilities will include:

• Acting as a professional lead on Building Regulations, Building Act and Building Safety Act matters.
• Managing plan checking and site inspection caseloads.
• Taking enforcement action where necessary to secure compliance.
• Investigating dangerous structures and overseeing demolition controls.
• Maintaining accurate site records and application information.
• Supporting colleagues and sharing professional best practice.
• Preparing reports and delivering work programmes to agreed targets.
• Acting as an ambassador for the Council and maintaining compliance with BICoF and Building Safety Regulator requirements.
• Providing specialist support to the Building Safety Regulator.
• Deputising for the Building Control Technical Manager where appropriate.

About You

We are looking for a motivated and technically capable Building Control professional who enjoys applying their expertise to achieve positive outcomes.

You will have:

• Membership of a relevant professional body such as CABE or RICS.
• Registration with the Building Safety Regulator as a Building Inspector (minimum Class 2D).
• A commitment to progressing your registration and professional competence.
• Strong knowledge of Building Regulations and associated legislation.
• Experience of plan checking, site inspections and enforcement activity.
• Excellent organisation and time-management skills.
• Strong communication and stakeholder engagement skills.
• A proactive, solution-focused approach.
• Experience using Building Control systems and digital technologies.
• A full driving licence and access to transport.

What's in it for You?

Benefits include:

• Competitive salary.
• Significant market-rate supplement in addition to salary, reviewed annually to remain aligned with market conditions.
• Flexible and hybrid working opportunities.
• Local Government Pension Scheme.
• Generous annual leave package.
• Support for CPD and competency development.
• Support to progress to higher Building Safety Regulator registration classes.
• Varied and rewarding caseload.
• Supportive team culture focused on professional development and service excellence.

If you're looking for your next challenge in Building Control and want to help shape the future of our service, we'd love to hear from you.

Closing Date: 15 Nov 2026

Team: Operational

Salary: £41,177 to £44,253

Why Join Us?

Building Control is at the forefront of the biggest transformation the profession has seen in decades. At West Lancashire Borough Council, we are investing in our future service and building a resilient, high-performing team that can meet the challenges of the new Building Safety Regime.

This is a rare opportunity to help shape the future direction of Building Control within an ambitious local authority. We are rebuilding and strengthening our service, investing in our people, systems and processes, and looking for an experienced Registered Building Control Technical Manager to play a leading role in that journey.

You will be joining an organisation committed to environmental sustainability, economic prosperity, healthy communities and financial resilience. We put our customers first, take responsibility and work collaboratively to deliver excellent outcomes for our residents and businesses.

About the Role

As Building Control Technical Manager, you will lead the technical delivery of the Council's Building Control service and act as the authority's principal technical adviser on Building Control matters.

Working closely with senior leaders, elected members, developers, construction professionals and the Building Safety Regulator, you will influence policy, shape service delivery and ensure the Council continues to meet the highest professional and regulatory standards.

This is a highly visible leadership role offering genuine opportunity to shape the development of the service and make a lasting impact.

Your responsibilities will include:

• Leading and developing the Building Control team.
• Ensuring compliance with statutory and regulatory requirements.
• Translating legislative requirements into effective operational practices.
• Acting as the Council's lead technical expert for Building Control matters.
• Providing professional advice to senior managers, elected members and external stakeholders.
• Leading service improvement initiatives and supporting innovation.
• Managing resources, systems and technical processes.
• Maintaining strong relationships with the Building Safety Regulator.
• Supporting staff development, competency progression and professional standards.
• Undertaking site inspections where required and ensuring health and safety compliance.

About You

We are seeking an experienced and forward-thinking Building Control professional who combines strong technical expertise with effective leadership skills.

You will have:

• Recognised technical qualifications in Building Control or a related discipline.
• Registration with the Building Safety Regulator appropriate to the role.
• Extensive knowledge of Building Regulations, the Building Act and associated legislation.
• Strong leadership and people-management experience.
• A proven track record of managing complex technical services.
• Excellent communication, influencing and stakeholder management skills.
• Experience handling challenging and sensitive issues professionally.
• A commitment to innovation, continuous improvement and customer service excellence.

What's in it for You?

We are proud to be a supportive and friendly employer that values its people.

Benefits include:

• Competitive salary.
• Significant market-rate supplement in addition to salary, reviewed annually to remain aligned with market conditions.
• Flexible and hybrid working arrangements.
• Generous Local Government Pension Scheme.
• Excellent annual leave entitlement.
• Support for continuing professional development.
• Support to maintain and enhance Building Safety Regulator registration and competencies.
• Work-life balance policies.
• The opportunity to shape the future of a growing Building Control service.

If you are looking for a role where your expertise, leadership and professional judgement can make a lasting impact, we would love to hear from you.

Closing Date: 15 Nov 2026

Team: Managerial

Salary: £53,051 to £56,293 Plus additional market rate supplement

Why Join Us?

Building Control is undergoing unprecedented change, creating exciting opportunities for skilled professionals who want to be part of the future of the profession.

West Lancashire Borough Council is investing in its Building Control service, its people and its technology. We are building a resilient and ambitious service that places professional excellence, public safety and customer service at its heart.

Whether you are already registered at a higher level or looking to further develop your Building Safety Regulator registration, this role offers the opportunity to work on a varied portfolio of projects while developing your skills and career within a supportive team environment.

About the Role

As a Building Inspector, you will play a key role in delivering the Council's Building Control service and supporting the implementation of the Building Safety Regime.

You will manage your own caseload, exercise professional judgement and work across a varied range of developments throughout the borough, while benefiting from the support of an experienced and collaborative team.

Your responsibilities will include:

• Acting as a professional lead on Building Regulations, Building Act and Building Safety Act matters.
• Managing plan checking and site inspection caseloads.
• Taking enforcement action where necessary to secure compliance.
• Investigating dangerous structures and overseeing demolition controls.
• Maintaining accurate site records and application information.
• Supporting colleagues and sharing professional best practice.
• Preparing reports and delivering work programmes to agreed targets.
• Acting as an ambassador for the Council and maintaining compliance with BICoF and Building Safety Regulator requirements.
• Providing specialist support to the Building Safety Regulator.
• Deputising for the Building Control Technical Manager where appropriate.

About You

We are looking for a motivated and technically capable Building Control professional who enjoys applying their expertise to achieve positive outcomes.

You will have:

• Membership of a relevant professional body such as CABE or RICS.
• Registration with the Building Safety Regulator as a Building Inspector (minimum Class 2D).
• A commitment to progressing your registration and professional competence.
• Strong knowledge of Building Regulations and associated legislation.
• Experience of plan checking, site inspections and enforcement activity.
• Excellent organisation and time-management skills.
• Strong communication and stakeholder engagement skills.
• A proactive, solution-focused approach.
• Experience using Building Control systems and digital technologies.
• A full driving licence and access to transport.

What's in it for You?

Benefits include:

• Competitive salary.
• Significant market-rate supplement in addition to salary, reviewed annually to remain aligned with market conditions.
• Flexible and hybrid working opportunities.
• Local Government Pension Scheme.
• Generous annual leave package.
• Support for CPD and competency development.
• Support to progress to higher Building Safety Regulator registration classes.
• Varied and rewarding caseload.
• Supportive team culture focused on professional development and service excellence.

If you're looking for your next challenge in Building Control and want to help shape the future of our service, we'd love to hear from you.

Closing Date: 15 Nov 2026

Team: Operational

Salary: £41,177 to £44,253

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role

Do you……

• Enjoy working in a busy, customer-focused environment?
• Have a passion for delivering excellent customer service?
• Want a new and exciting challenge?

If the answer to these questions is "yes", this could be the perfect opportunity for you!

We are looking to recruit a highly motivated, customer-focused individual to join our busy Customer Services Revenue & Benefits call handling team.

About You!

You will be the first point of contact for all revenue & benefit enquiries through our Contact Centre. You will respond to customer enquiries and establish which services are required, whilst ensuring that appropriate information and advice is given regarding the Council's revenue & benefit services.

You will be a team player, can work with minimal supervision, have excellent communication skills, can act as an advocate and deal sympathetically and empathetically with a wide range of customers. 

You will need to be flexible in your approach to working hours to meet the needs of the service which is provided between 8.30am and 5.30pm Monday to Friday. Working patterns to be agreed.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

So, if you think you are up to the challenge, we would love to hear from you.

Please note: We reserve the right to close this vacancy early should sufficient applications be received.

Closing Date: 01 Nov 2026

Team: Operational

Salary: £27,274 to £29,071 per annum

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities.   With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role!

• Support our Anti-Social Behaviour Team with triaging ASB complaints, going out to visit both reporters and subjects of ASB cases.
• Support the ASB Team with gathering evidence for enforcement action.
• Gain hands-on experience within the ASB Team

To find out more about West Lancashire Borough Council, Please follow the link to access our Recruitment Pack and view the attached Role Profile below.

About You!

• Enthusiastic, customer-focused individuals
• GCSEs in Maths & English (Grade 4–9 / A–C) or willingness to complete Level 2 Functional Skills
• Basic MS Office skills
• Must have lived in the UK for the past 3 years and not be enrolled in other public-funded training

What's in it for you?

• 24-month Level 4 Anti-Social Behaviour and Community Safety Officer Apprenticeship
• Remote learning with study time included
• Friendly work environment and strong development support
• Potential for future employment—our last 3 apprentices secured permanent roles

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

Closing Date: 01 Nov 2026

Team: Apprenticeship

Salary: £15,017 to £23,858