Are you interested in joining our Business Support Team here at West Lancashire Borough Council?

Are you organised, proactive and customer-focused looking for an opportunity to make a real difference within a busy local authority environment?

Do you have excellent administration skills with a high level of attention to detail?

Your Role!

We are looking for a motivated Business Support Officer to join our centralised Business Support Team.  This is an exciting opportunity for an enthusiastic individual who enjoys working in a fast-paced environment, providing high-quality administrative support and contributing to the delivery of services across the organisation.

The hours of work are Monday-Thursday 9am-5pm and Friday 9am-4.45pm.

As a Business Support Officer, you will provide an efficient and effective administrative support, while delivering excellent customer service to internal and external stakeholders.

 Your responsibilities will include:

• Maintaining and updating management information systems to support with the processing of purchase orders, invoices and working to strict deadlines to ensure that the work is completed in a timely manner.  
• Producing reports and statistical information to support with performance management.
• Responding to telephone, email and written enquiries professionally and efficiently.
• Liaising with managers, colleagues, external organisations and members of the public.
• Supporting continuous improvement initiatives and adapting to new processes and systems.

About You!

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to work methodically, organised and able to prioritise their workload and meet multiple deadlines.
• Customer focused with excellent communication and interpersonal skills.
• Resilient, adaptable and has a positive attitude with the ability to contribute constructive ideas to the team to support continuous improvement.
• A strong team player who can build effective working relationships across all services.
• Competent in using Microsoft Office applications, particularly Word, Excel and Outlook and other ICT packages as required.
• Capable of working independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving.

The post holder will support the development of a positive organisational culture that is outward looking, evidence based, and customer focused.  

You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained and dealt with in a courteous manner.

 What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work-life balance policies, and support for your personal development are just some of the benefits we offer.

If you are looking for a new and exciting challenge and want to be part of our multi-disciplinary business support service, we would love to hear from you.

Closing Date: 27 Sep 2026

Team: Administrative

Salary: £26,403 to £28,142 per annum

Are you interested in joining our Business Support Team here at West Lancashire Borough Council? 

Are you organised, customer focused with excellent administrative skills?

Do you enjoy working in a fast-paced environment?

Your Role!

We are looking for a motivated Business Support Assistant to join our centralised Business Support Team.  This is an exciting opportunity to provide essential administrative and customer support services.

The hours of work are Monday-Thursday 9am-5pm and Friday 9am-4.45pm.

As a Business Support Assistant, you will be responsible for providing a wide range of administrative and clerical support to a range of services across the organisation.  

Your responsibilities will include:

• Responding to telephone, email and online enquiries from customers and colleagues.
• Supporting managers and teams with a variety of administrative tasks.
• Liaising with internal departments and external agencies.
• Providing accurate information and resolving queries in a professional and timely manner.
• Maintaining records and management information systems accurately.
• Managing electronic and paper filing systems.

About You!

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to prioritise workloads and meet multiple deadlines.
• A team player who can build effective working relationships across the organisation.
• Proficient in Microsoft Office applications including Word, Excel and Outlook, and other ICT packages as required.  

The post holder will support the development of a positive organisational culture that is outward looking, evidence based and customer focused.  

You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained and dealt with in a courteous manner.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work-life balance policies, and support for your personal development are just some of the benefits we offer.

If you are looking for a new and exciting challenge and want to be part of our centralised business support service, we would love to hear from you.

Closing Date: 27 Sep 2026

Team: Administrative

Salary: £25,583 to £25,989 per annum

Are you an organised and proactive administrator who enjoys working in a busy environment where no two days are the same?

We're looking for an Executive Support Officer to join our Executive Support Team, providing high-quality support to senior leaders across the organisation. This is a varied and rewarding role where you'll help coordinate meetings, manage correspondence, support key activities and play an important part in ensuring services run smoothly.

This is an excellent opportunity for someone looking to develop a career in executive support and gain valuable experience working closely with senior managers in a professional and supportive environment.

About the Role

As an Executive Support Officer, you will provide confidential administrative support to Directors, Assistant Directors and Chief Officers, helping them manage priorities and work effectively.

Key responsibilities include:

• Provide professional and confidential administrative support to Directors, Assistant Directors and Chief Officers.
• Act as a first point of contact for enquiries and correspondence
• Organise and coordinate meetings and events, including preparing agendas and supporting documentation.
• Process and monitor correspondence and incoming mail, ensuring timely responses.
• Maintaining accurate records and delivering a high standard of customer service.

About You

We are looking for someone who:

• Has administrative experience in a busy office environment 
• Is highly organised and able to manage competing priorities
• Communicates confidently and professionally, both written and verbally
• Build positive working relationships with a wide range of people - Demonstrates resilience, adaptability, and a positive attitude 
• Has excellent IT skills (including Word, Excel, Outlook) 
• Handles confidential information with discretion
• Works well both independently and as part of a team 
• Takes pride in delivering excellent customer service

Essential qualifications/experience:

• GCSE English and Maths (or equivalent) or relevant experience
• Administrative experience with strong organisational skills

Desirable:

• NVQ Level 2 in Business Administration (or equivalent)
• Experience supporting senior managers
• Customer service training

What We Offer

We pride ourselves on being a friendly, supportive employer and offer a range of benefits designed to suit your needs. These include a competitive salary, generous annual leave entitlement, access to the Local Government Pension Scheme, work–life balance policies, and opportunities for personal development.

Working Requirements

• Standard working week of 36 hours, Monday to Friday.
• Occasional flexibility to support the Executive Support Team, including work outside normal office hours.
• Ability to travel to other Council sites as required.

Apply now

If you are a motivated and organised professional looking to develop your career in executive support, we would love to hear from you.

Apply today and join a supportive team at the heart of the organisation.

Additional information

Interview: To be confirmed.

If you are interested in this position and would like an informal conversation, please free to contact Jemma Hunstone at Jemma.Hunstone@westlancs.gov.uk.

Closing Date: 20 Sep 2026

Team: Administrative

Salary: £28,598 to £31,022 per annum

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities.  With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities. 

Your Role!

West Lancs Borough Council is currently looking for Estates Surveyors, at various levels. You will be part of a small, busy team and will support the Commercial Estates Manager in the development of long-term asset management strategies, ensuring our assets are safe, compliant, energy efficient, and meeting their full potential in terms of income and outcomes.

We have several key projects planned that will change and enhance the make up of the Council's asset base.

We require an Estates Surveyor to take on a busy case load of rent reviews, lease renewals, acquisitions, and disposals.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

 Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join West Lancashire Borough Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.

Closing Date: 20 Sep 2026

Team: Professional

Salary: £37,280 to £39,152