It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive and healthy communities, and financial resilience, we are looking for exceptional candidates to help shape our future.

You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role!

We are seeking a Finance, Revenues and Payments Technical Officer to join our Finance Team. This is an exciting opportunity to play a key role in supporting the Council's financial operations and ensuring the effective administration of creditor, debtor and cash receipting functions.

You will be responsible for processing and monitoring a range of financial transactions, including supplier invoices, payment runs, sundry debtor accounts, invoicing, debt recovery activities and cash reconciliations. The role also involves responding to customer and supplier queries, maintaining accurate financial records, supporting compliance requirements including VAT and CIS regulations, and assisting with financial reporting and year-end processes.

Working closely with colleagues across the Council, you will help deliver a high-quality finance service, ensuring accuracy, efficiency and excellent customer service at all times.

To find out more about West Lancashire Borough Council, please follow the link to access our Recruitment Pack and view the attached Role Profile below.

About You!

You will have excellent numerical and organisational skills, with the ability to manage competing priorities and work accurately in a fast-paced environment.

We are looking for someone who has:

• GCSE Maths and English (or equivalent), AAT Level 2, or relevant comparable work experience.
• Experience of working within a finance, revenue, debtor, creditor or accounts environment.
• Experience of debt recovery processes.
• Strong attention to detail and a high level of accuracy.
• Excellent communication and interpersonal skills.
• Good IT skills, including Microsoft Excel and financial systems.
• The ability to work effectively as part of a team and use your own initiative.
• A positive, adaptable and customer-focused approach.

Experience of dealing with members of the public and working to performance-related deadlines would be advantageous.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

If you would like an informal discussion about the role, please contact Sarah Blackhall, sarah.blackhall@westlancs.gov.uk or Sandra Foster, Sandra.foster@westlancs.gov.uk.

Closing Date: 09 Aug 2026

Team: Administrative

Salary: £28,598 to £31,022 per annum

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive and healthy communities, and financial resilience, we are looking for exceptional candidates to help shape our future.

You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role!

We are looking for an enthusiastic and experienced Business Support Officer to join our Business Support Team.

This is a varied and fast-paced role providing high-quality administrative support to a range of services across the Council, including Environmental Services, Housing, Planning and Regulatory Services, and Corporate and Customer Services.

You will play a key role in ensuring the smooth and efficient delivery of business support functions by managing and maintaining records, processing purchase orders and invoices, updating and extracting information from management systems, supporting performance monitoring activities, and responding to customer and service enquiries.

The role requires excellent organisational skills, attention to detail, and the ability to manage competing priorities. You will work closely with colleagues across the organisation, providing professional and customer-focused support while contributing to the continuous improvement of our services.

About You!

We are looking for a motivated and proactive individual with excellent administrative and customer service skills.

You will be able to demonstrate:

• Experience of providing administrative or business support within a busy office environment.
• Excellent customer service skills and the ability to communicate effectively with colleagues, customers and stakeholders both verbally and in writing.
• Strong ICT skills, including Microsoft Word, Excel, Outlook and other business systems.
• Excellent organisational skills with the ability to prioritise workload, work under pressure and meet competing deadlines.
• A high level of accuracy and attention to detail when processing information and maintaining records.
• The ability to work independently, use initiative and make informed decisions when appropriate.
• A positive, resilient and flexible approach to work.
• The ability to work collaboratively as part of a team and contribute ideas to support service improvement.

Above all, you will share our commitment to delivering excellent customer service and embody the Council's Expected Behavioural Standards by putting customers first, taking responsibility, achieving results and working together.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work-life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

Closing Date: 09 Aug 2026

Team: Administrative

Salary: £26,403 to £28,142 per annum