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Fixed Term Part Time Income Management Assistant

Location:  49 Westgate, Skelmersdale, WN8 8LP
Salary:  £19,554 to £21,166 per annum pro rata
Post Type:  Part Time
Hours:  14.4 per week
Published:  Friday 12 April 2019
Closing Date:  23.59 hours BST on Sunday 21 April 2019
Reference:  HR-0030-19

We currently have a vacancy for an Income Management Assistant to join us on a fixed term basis until December 2019.

Income Management Assistants deliver a professional and customer focused income recovery service in the Income Management team; providing targeted rent recovery services on a specific caseload, to prevent the commencement of legal proceedings. The post holder will proactively make outbound contacts and will ensure that payment agreements are reached and then monitored to mitigate the level debt increasing, and ensure payments of Universal Credit housing costs.

The successful candidate will ensure that they fully understand individuals financial circumstances and will agree affordable payment plans, where necessary, making referrals to the Money Advice team. You will take payments and optimize the use of discretionary housing payments for those who are eligible, in addition to supporting the Income Management Officers and working in a performance focused team to meet rent recovery targets. 

This post is part time (14.4 hours per week); working pattern to be negotiated upon appointment.


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Please note that we do not accept speculative CVs.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records.  This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council. See our Recruitment of Ex Offenders Guidance Leaflet

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