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Income & Financial Inclusion Manager

Designated Workplace:  49 Westgate, Skelmersdale, WN8 8LP
Designated Workstyle:  Flexible Office Based Worker
Salary:  £44,624 to £47,665 per annum
Post Type:  Full Time
Tenure:  Temporary
Length:  12 Months
Published:  Wednesday 11 May 2022
Closing Date:  23.59 hours BST on Wednesday 25 May 2022
Reference:  HR-0068-22

Do you have great leadership skills? Do you have the drive and ambition to make a difference?  We are looking for a highly motivated, performance focused manager who can lead a team to maximise rental and service charge income from tenants and leaseholders and manage debt.  The team are highly skilled at working with customers to pay their rent and avoid falling into arrears and where  necessary, they take appropriate enforcement action and represent the Council in Court.  The post holder will be responsible for managing the debt and all associated enforcement action for current and former tenants.  The role also leads our financial inclusion team which support customers who have fallen into arrears or are at risk of falling into arrears to maximise their income and protect them from losing their home.  
 The successful applicant will be self motivated, have excellent planning skills and a sound knowledge of ICT systems to ensure efficient and effective processes.  They will work closely with external partners and key stakeholders and colleagues from across the Council to provide seamless services, support vulnerable customers and maximise income.  A good knowledge of housing legislation and regulation would be desirable.

The post is initially for 12 months.

Internal applicants are welcome to apply for a secondment 

We pride ourselves on being a good employer with a range of benefits and employment terms and conditions to suit you. You will be able to benefit from competitive salaries on an incremental scheme, flexible working, LGPS pension scheme, family friendly policies and healthcare insurance. To read more about the benefits of working for us visit; Benefits of Working for the Council

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Apply Online by clicking the Apply Online button above. If you cannot apply Online then please call 01695 577177.

Please note that we do not accept speculative CVs.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records.  This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council. See our Recruitment of Ex Offenders Guidance Leaflet

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