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Fixed Term Business Transformation Analyst

Location:  49 Westgate, Skelmersdale, WN8 8LP
Salary:  £32,910 to £35,745 per annum
Post Type:  Full Time
Tenure:  Temporary
Length:  23 Months
Published:  Friday 20 November 2020
Closing Date:  23.59 hours GMT on Friday 04 December 2020
Reference:  HR-0105-20

This is an exciting time to join West Lancashire Borough Council. We are looking for an experienced and highly motivated Business Analyst, who is skilled at extracting and interpreting data to provide insight that drives evidence based decision making and new ways of working to emerge that enhance the experience for our residents.

The successful candidate will be:

·        Experienced in extracting and analysing customer data across a range of systems; to allow proactive improvement plans to be implemented that drive improvements

·        Experienced at gathering service knowledge and insight data to identify performance improvements. 

·        Experienced in engaging and working with Services, Stakeholders and Service Users to understand the customer journey experience and formulate improvement plans, underpinned by evidenced based data analysis and analytics

·        Experienced in creating reports that evidence the current 'as is process' linked to service delivery, and working with service managers, teams and customers to agree pro-active plans to improve service offer and performance 

·        Experienced in improving service delivery through data and intelligence 

If you are looking for a new and exciting challenge and have the relevant experience, we would love to hear from you.


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Apply Online by clicking the Apply Online button above. If you cannot apply Online then please call 01695 577177.

Please note that we do not accept speculative CVs.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records.  This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council. See our Recruitment of Ex Offenders Guidance Leaflet

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