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Rent and Service Charge Manager
| Designated Workplace: |
52 Derby Street, Ormskirk, L39 2DF |
| Designated Workstyle: |
Flexible Office Based Worker |
| Salary: |
£39,862 to £42,839
|
| Post Type: |
Full Time |
| Hours: |
36 per week |
| Tenure: |
Permanent
|
| Published: |
Monday 22 December 2025 |
| Closing Date: |
23.59 hours GMT on Sunday 01 February 2026
|
| Reference: |
HR-0106-25-R |
Why Us?
It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.
Your Role!
You will be responsible for maintaining the highest quality of core unit and property hierarchy, and customer data in our systems. Your role is critical in supporting service charge management and delivering key organisation processes, for example rent reviews, the Statistical Data Return (SDR), and providing the foundation for strong data analysis across the organisation.
Additionally, you will communicate rent and service charge reviews to customers and the organisation, establishing and curating the processes for property administration and rent reviews.
To find out more about West Lancashire Borough Council, please view the attached Role Profile below.
About You!
You will:
- Educated to degree level or equivalent, equivalent experience will be considered.
- Specific knowledge of customer charge setting and processing.
- Experience of completing rent reviews.
- Experience of completing Regulatory Returns.
- Experience of working with complex data.
- Experience of managing and leading a team effectively.
- Experience communicating across both finance and non-financial stakeholder groups.
- Experience delivering data improvements projects
What's in it for you?
We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.
If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.
Related Documents
Apply
Apply Online by clicking the Apply Online button above. If you require further information or your application will not submit then please call 01695 577177 or email recruitment@westlancs.gov.uk.
For general employability support please contact the employability team at thenest@westlancs.gov.uk
The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.
Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council. See our Recruitment of Ex Offenders Guidance Leaflet.
Equal Opportunities
An Equal Opportunities Employer - Download our Equality Statement.
If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will; be guaranteed an interview.
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