It’s an exciting time to join West Lancs as we deliver our ambitious Vision and Priorities for the borough. With a focus on environmental sustainability, generating economic prosperity, supporting inclusive and healthy communities, and ensuring a financially resilient Council, we’re looking for great people to help shape what comes next.

You’ll be joining an organisation that puts its customers first, takes responsibility, and works together with a positive, can-do attitude—always looking for better ways to deliver for our communities.

Your Role!

As a Revenues & Benefits Systems & Compliance Support Officer, you will play a key supporting role in the delivery of digital services within our Revenues & Benefits team, helping to ensure that system changes are effectively implemented, understood and embedded across the service. Working with colleagues across the services, you will help ensure that key business systems are maintained, improved and used effectively.  A central part of your role will be supporting user acceptance testing (UAT), ensuring updates and new functionality are fully tested, documented and successfully implemented. This includes planning and executing test scripts, recording outcomes, and identifying tracking issues to resolution to ensure system changes meet operational and compliance requirements.

You will be responsible for producing and maintaining high-quality, user-friendly documentation including work instructions, process guides, and training materials. Ensuring that these are accurate, accessible and kept up to date in line with legislative and system changes.

Alongside this, you will support the development and delivery of training for both new and existing staff, helping colleagues confidently use systems and adapt to changes. You will play an important role in translating technical system updates into clear, practical guidance, supporting colleagues across the services to adopt new processes and ways of working.

This role also contributes to wider service improvement and digital transformation, supporting key operational activities such as system upgrades and annual billing process, including occasional out-of-hours work where required to support the successful delivery of critical statutory functions.

About You!

We are looking for a motivated and detail-oriented individual with experience in a Revenues & Benefits environment and a passion for improving systems and processes.

You will bring:

• Experience working within a Revenues & Benefits service, with knowledge of Council Tax, NNDR, Housing Benefit and Council Tax Support legislation
• Strong understanding of systems such as Northgate Revenues & Benefits and Civica EDM (desirable)
• Experience in software testing, including user acceptance testing and following test scripts
• Proven ability to produce clear, concise written documentation such as guides and work instructions
• Experience developing training materials or supporting colleagues with system or process queries

You will also demonstrate:

• Excellent attention to detail and organisational skills
• Strong written and verbal communication skills, with the ability to explain technical information clearly
• Ability to manage workloads, prioritise tasks, and meet deadlines
• Good problem-solving skills and the ability to identify and escalate issues appropriately
• Confidence using digital tools

You will be a team player with a positive, customer-focused approach, able to adapt to change and contribute ideas to improve services and processes.

What's in it for you?

We’re a friendly and supportive employer, offering a range of benefits to help you balance work and life.

This includes a competitive salary, generous annual leave, flexible working, a strong pension scheme, and support for your development.

If you’re looking for a role where you can learn, grow and make a real impact, we’d love to hear from you.

Candidates are advised that shortlisting will take place on July 6th and the interviews will be held on July 13th 2026

Closing Date: 05 Jul 2026

Team: Operational

Salary: £32,061 to £33,699 per annum

It’s an exciting time to join West Lancs as we deliver our ambitious Vision and Priorities for the borough. With a focus on environmental sustainability, generating economic prosperity, supporting inclusive and healthy communities, and ensuring a financially resilient Council, we’re looking for great people to help shape what comes next.

You’ll be joining an organisation that puts its customers first, takes responsibility, and works together with a positive, can-do attitude always looking for better ways to deliver for our communities.

Your Role!

As the Revenues & Benefits Systems & Compliance Lead Officer, you will undertake a  a pivotal leadership role at the heart of the service, ensuring the systems and processes that support critical statutory functions remain robust, complaint and high performing.

You will lead on the configuration, maintenance, and continuous development of Revenues & Benefits systems, ensuring optimisation of systems, ensuring they remain stable, compliant with legislative and regulatory requirements, while supporting accurate processing across Council Tax, NNDR, Housing Benefits and Council Tax Support. You will take responsibility for implementing legislative changes, system updates, patches and releases, ensuring all changes are thoroughly tested, documented and communicated to operational teams.

Acting as the key point of contact for all system and technical matters, you will work closely with ICT, software suppliers, and service managers to resolve issues, deliver upgrades, and support ongoing digital transformation.

A key part of the role includes leading critical processes such as year-end billing and annual updates, ensuring successful delivery of statutory functions, including out-of-hours working when required.

The role goes beyond system management, with a strong focus on continuous improvement and transformation. You will analyse system performance, identify risks and inefficiencies, and drive enhancements that improve outcomes for both customers and staff.  Ensuring data integrity, audit compliance and the production of accurate and timely management information will be central to your responsibilities.

An important aspect of the role is supporting and developing others.  You will lead on the development of training, guidance and working procedures, providing technical advice and ensuring staff are confident and capable in their use of systems.  Working collaboratively across services, you will help shape a resilient, efficient and digitally enabled Revenues & Benefits service.

About You!

We are looking for a highly skilled and motivated professional with strong leadership capability and extensive experience within a Revenues & Benefits environment.

You will bring:

• Significant experience working within Revenues & Benefits, with detailed knowledge of Council Tax, NNDR and Housing Benefits legislation
• A strong understanding of systems, configuration, and system-led service delivery
• Experience in interpreting complex technical or legislative changes, translating them into  system updates, upgrades, and testing activities
• Proven ability to analyse performance data and producing meaningful management information and reports
• Experience of developing procedures, documentation, and training materials

Ideally, you will also hold an IRRV Technician qualification (or equivalent) and have experience working with a range of ICT systems and software platforms.

You will also demonstrate:

• Strong leadership skills with the ability to manage and motivate a team
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels
• High levels of organisation, attention to detail, and the ability to manage competing priorities
• Strong problem-solving skills, with the ability to identify risks and implement effective solutions
• A proactive and adaptable approach, with a passion for continuous improvement and driving change

You will be confident working in a fast-paced, high-risk service environment and committed to delivering high-quality, customer-focused outcomes.

What's in it for you?

We’re a friendly and supportive employer, offering a range of benefits to help you balance work and life.

This includes a competitive salary, generous annual leave, flexible working, a strong pension scheme, and support for your development.

If you’re looking for a role where you can learn, grow and make a real impact, we’d love to hear from you.

Candidates are advised that shortlisting will take place on July 6th and the interviews will be held on July 9th 2026

Closing Date: 05 Jul 2026

Team: Managerial

Salary: £44,075 to £47,181 per annum

It’s an exciting time to join West Lancs as we deliver our ambitious Vision and Priorities for the borough. With a focus on environmental sustainability, generating economic prosperity, supporting inclusive and healthy communities, and ensuring a financially resilient Council, we’re looking for great people to help shape what comes next.

You’ll be joining an organisation that puts its customers first, takes responsibility, and works together with a positive, can-do attitude—always looking for better ways to deliver for our communities.

Your Role!

As a Procurement Compliance Officer, you’ll support the smooth running of our procurement processes and help make sure everything we do is compliant, transparent and delivers value for money.

Working with the Procurement Manager and Procurement Officer, you’ll:

• Support procurement activity and help develop contract documentation
• Help run and maintain our e-tendering system, including handling supplier queries
• Monitor and review spend data, producing reports to track compliance
• Keep procurement records up to date, including the Contracts and Transparency Register
• Act as a first point of contact for queries from suppliers and colleagues
• Support the publication of transparency data
• Assist with monitoring supplier performance and contract management

It’s a varied role where you’ll work with teams across the Council and build a strong understanding of how procurement supports frontline services.

About You!

We’re looking for someone organised, detail-focused and keen to learn, who enjoys working as part of a team.

You’ll have:

• Good communication skills and confidence in dealing with a range of people
• Experience using Microsoft Office (especially Excel, Word and Outlook)
• Strong organisational skills and the ability to manage your workload
• A careful, accurate approach with attention to detail
• The ability to handle sensitive information appropriately

You’ll also bring:

• A positive and flexible approach
• Good problem-solving skills and a willingness to learn
• The ability to work both independently and as part of a team
• An interest in procurement, compliance or data, with a willingness to develop your knowledge (including working towards CIPS if not already qualified)

Above all, you will embody our organisational values—putting customers first, taking responsibility, working together and delivering results.

What's in it for you?

We’re a friendly and supportive employer, offering a range of benefits to help you balance work and life.

This includes a competitive salary, generous annual leave, flexible working, a strong pension scheme, and support for your development.

If you’re looking for a role where you can learn, grow and make a real impact, we’d love to hear from you.

Closing Date: 05 Jul 2026

Team: Administrative

Salary: £26,403 to £28,142 per annum

We are seeking a skilled and motivated Senior Corporate Health and Safety Officer to join our team. This is an exciting opportunity to work across a wide range of services, including Housing, Waste, and Leisure, each presenting diverse and complex health and safety challenges.

In this role you will provide advice and support across a broad range of services with varied risk profiles and will also develop and implement corporate health and safety policies and management systems.

We are looking for someone who has a proven track record in building strong working relationships. You must be resilient and confident managing a diverse and demanding workload and be passionate about influencing change and embedding a strong safety culture.

Applications are invited from both experienced health and safety professionals and candidates at an early stage in their careers who can demonstrate ambition and commitment. For the successful candidate, support will be provided to advance their professional qualifications

If you are looking for a varied role where you can make a real difference and further develop your career in health and safety, we would love to hear from you. Contact @Dee Fisher for an informal discussion.

Closing Date: 05 Jul 2026

Team: Professional

Salary: £39,862 to £42,839

We are looking for a motivated, outgoing and customer focused Tenant Voice Officer to play a key role in shaping housing services by putting customer voices front and centre of what we do.

You will work closely with the Tenant Voice Manager and Tenant Voice Assistant to support our tenant involvement activities, engagement events, and outreach activity. 

This role is ideal for someone who enjoys speaking with people, organising activities, and helping communities shape the housing service.

• You will work across the borough engaging with tenants in the community, lead on consultation events, surveys, and tenant involvement activities.
• Turn feedback from our customers into real service improvements and changes and report and monitor outcomes from involvement.
• Work with tenants, housing service teams, and partners to influence change
• You will arrange and lead on tenant scrutiny of services, mystery shopping, digital inclusion, and a range of engagement initiatives.
• Promoting, recruiting and training tenants to be involved in what we do from across the borough.
• Promote Tenant Voice across all council services.

We are looking for someone who is 

• Very customer-focused, approachable and passionate about improving services.
• An excellent communicator with strong interpersonal and listening skills. 
• Organised, proactive, innovative and able to manage multiple projects.
• Experienced in customer engagement or consultation work. 
• Confident using digital tools, databases, and Microsoft Office. 
• Able to analyse feedback and turn insight into action and real outcomes.
• Committed to equality, inclusion and delivering high quality services for our tenants.
• Comfortable working independently in the community with high level of direct contact with the public across diverse communities and with a range of stakeholders.

Experience in tenant involvement and or community engagement and customer service, is essential. 

Closing Date: 10 Jul 2026

Team: Operational

Salary: £32,061 to £33,699 per annum

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities.  With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities. 

We are seeking a Registered Building Control Technical Manager to lead our Building Control team. The legislative landscape is changing and in this important role, you will manage and develop the team to ensure a safe built environment for residents and businesses within West Lancashire. You will also be the Council's technical lead in further implementing the new building safety regime.

You will bring expertise and competence in the building regulations and associated legislation, along with the ability to lead and develop our skilled team. Your management skills will be instrumental in maintaining and enhancing our reputation while driving innovation and improvements. If you’re looking for an opportunity to make a significant impact within a forward-thinking and ambitious local authority, we would love to hear from you.

Your Role!

As Building Control Technical Manager, you will lead the technical delivery of the Council’s Building Control service. Your responsibilities include:

• Managing a team of professionals, ensuring compliance with statutory requirements and regulatory standards.
• Translating regulations and statutory requirements into practical working practices recognised by the Building Safety Regulator.
• Providing expert technical advice to senior managers, elected members, developers, businesses, and the community.
• Making decisions on service provision and implementing changes to meet evolving needs.
• Overseeing resources, including databases and technical systems.
• Handling frequent changes in priorities and deadlines for yourself and your team.
• Conducting site inspections, managing associated risks, and ensuring health and safety compliance.
• Acting as the Council’s technical expert in Building Control, maintaining high professional standards and influencing best practice.

About You!

We are looking for a highly skilled and experienced professional who can lead and innovate within Building Control. You should have:

• Qualifications & Expertise: 
  • Recognised technical qualifications in Building Control or a related discipline.
  • Extensive knowledge of Building Regulations and associated legislation.
• Skills: 
  • Strong leadership and management skills to supervise a team of professionals.
  • Ability to apply creativity and innovation in implementing regulatory requirements.
  • Excellent communication and diplomacy skills for engaging with internal and external stakeholders.
• Experience: 
  • Proven track record of managing complex technical services and making strategic decisions.
  • Experience in handling contentious issues with tact and professionalism.
• Other Requirements: 
  • Ability to work under pressure with changing priorities.
  • Willingness to conduct site inspections and manage associated risks.
  • Commitment to health & safety and equality standards.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

A market rate supplement will be applied in addition to the advertised salary and will be reviewed annually to ensure continued alignment with market conditions.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

Closing Date: 05 Jul 2026

Team: Managerial

Salary: £51,356 to £54,495 Plus additional market rate supplement

You will be joining a small friending team to ensure that legislative obligations are adhered to on WLBC's housing Stock and corporate buildings. You will be responsible for the day-to-day operations of our processes to oversee the smooth delivery of Asbestos Management. You will ideally have a strong background in the social housing sector although this is not essential but would be preferred. You will also be responsible for reviewing the Council's Policy and Procedures and updating the councils Asbestos Management Plan as and when required.

About You!

You will have strong analytical skills and have the ability to challenge using your technical knowledge. You will hold a BOSH P405 & P402 accreditation. You will be efficient in planning and delivering work programmes and you will be the primary lead in overseeing day to day and responsive works. The successful candidate will have strong contact management experience and the ability to lead and build strong partnerships with internal teams, stakeholders and our residents.

Closing Date: 05 Jul 2026

Team: Operational

Salary: £44,075 to £47,181 per annum